Agency Process Specialist for Allstate Financial

Company Name:
## Description
Allstate Insurance Company has a new opportunity available. As an Agency Process Specialist supporting Allstate Financial, you will be working directly with our Allstate Agents, Allstate Financial Specialist and staff. This role is accountable for integration of Allstate Financial (AF) processes and workflows in targeted agencies (as determined by local leaders). By working primarily with agency staff (e.g., Licensed Sales Producers (LSPs)), as requested, the Agency Process Specialist will conduct:
Agency Consultations: Review agency processes and offering guidance to improve business results (through goal setting, accountabilities, staff education)
Customer Engagement & Cross-Sell Process Implementations: Install/integrate AF sales processes in the agency to delivery on our Customer Value Proposition (CVP) and grow agency revenues.
The Agency Sales division helps develop business policies, processes and programs as well as provides a broad range of support designed to help over 10,000 Allstate Agents and Financial Specialists achieve business objectives. This unit works directly with Allstate business owners and their staff to increase growth in the Financial Services and Property and Casualty areas. Using expertise in recruiting, coaching and training, and sales production, the Agency Sales unit is making a great impact at Allstate by providing the resources to grow sales, agent appointments and market share through in regions across the country!
Key Responsibilities
Process Implementation
Assists agency owners with the implementation of consistent business
processes, with a particular focus on AF cross-selling processes.
Implements processes by working with agency staff through process reviews and
bservation, and providing advice, tips, suggestions for improvement.
Supports LSPs to drive improved business results, including the measurement of
results and follow-up of process implementations.
Supports Field Sales Leaders (FSLs) in assisting agency owners to achieve
goals outlined in the agency compensation program, implement agency business
plans, and align processes with company objectives.
Build and maintains best practices for the successful operation of agency owners
and leverages opportunities to share knowledge/best practices across agencies,
peers, other Agency Process Specialists, FSLs, and regional staff.
Communication & Relationship Management
Identifies skill gaps and reinforces education with agency owners and LSPs.
Maintains proactive working relationship with LSPs, including follow-up process
reviews and periodic assessments.
Takes accountability of communicating updates and progress with FSL
regarding process support activities conducted at their agencies.
Supports the Regional Field Sales Leader and Field Sales Leader in
communicating company business objectives (in the context of process
This position is a mobile role requiring travel to other states within the North Central Region (Michigan, Indiana and Ohio). A company car may be provided.
## Qualifications
2 to 4 years sales management, wholesaling, education, training and development, or agency support experience in Property & Casualty and/or Financial Services.
Prior sales leadership, recruiting, agency establishment (onboarding) and agency development experience.
4 year college degree.
Knowledge of Allstate Financial processes and related technology preferred.
Knowledge of process installation, education techniques and other sales processes.
Basic knowledge of Allstate business model & agency operations preferred
Proficient in Microsoft Office products.
Ability to articulate, assemble and deliver information.
Strong communication skills - Includes presentation, business writing, negotiation, motivation and relationship management.
Problem solving - Uses judgment by applying broad knowledge and experience when addressing complex issues.
Team building - Blends people into teams when needed; creates strong morale and spirit, defines success in terms of the whole team; creates a feeling of belonging in the team; etc.
Ability to accommodate overnight travel.
_Required Licenses (including certifications) _
Serie 6 and 63 (can be attained through development once in the role within the first 90 days)
Life license (preferred)
Industry certifications (preferred)
Careers @Allstate
We are insurance. We are financial services. We are also so much more. We are lawyers, writers, web developers, accountants, building engineers, application developers, project managers and human resource specialists. We are creative, driven, passionate, fearless and curious. Our unique culture of inclusion helps us maximize innovation and creativity. We believe that welcoming differing ideas, cultures and backgrounds gives us a competitive advantage in a diverse, global marketplace. At Allstate, it''s our differences that drive our success -- as individuals and as a company. We celebrate creative problem-solving as we work together to make a difference in our communities. We believe in providing the very best tools and resources available to help keep our customers -- and our employees -- in Good Hands .
Connect with us on Twitter, Facebook, Pinterest and LinkedIn? to find out for yourself... or hear from some of our employees in our short video: Good Work. Good Life. Good Hands.?
Benefits and Perks
Pension plan PLUS 401K
Career path/succession planning
Mentoring programs
Tuition reimbursement
Inclusive work environment
Flexible schedules
Generous paid time off (with option to purchase additional days)
Medical, Dental, Vision, Life and Long Term Disability Insurance
Health and wellness benefits, including: nutrition/weight management, smoking cessation program, stress management, lifestyle coaching, financial resources
Adoption assistance program
Comprehensive health insurance plans
Flexible spending accounts (FSA)?
Employee Resource Groups including Allstate Women''s Information Network (AWIN), Professional Latino Allstate Network (PLAN), Allstate Asian American Network (3AN), Allstate Network of Gay and Lesbian Employees and Supporters (ANGLES), African American Working Network (AAWN), Young Professional Organization (YPO), Parents Working Together (PWT), Allstate Adoption Network (AAN) and Allstate Veterans Engagement Team and Supporters (AVETS)?
Join our award-winning team!
Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and we have the awards to prove it:
The World's Leading Top 100 Companies - Forbes magazine
Diversity Elite - America's Best 50 Companies for Minorities - Fortune magazine
Top 100 Military Friendly Employers List -
50 Happiest Companies in America - CareerBliss
Best Places to Work for Recent Grads - ConnectEDU
100 Best Companies for Working Mothers - Working Mother magazine
Top 40 Best Companies for Hispanics to Work - Hispanic Business magazine
Top 10 Companies for African Americans to Work - DiversityInc
Top 100 Best Places to Work in IT - Computerworld magazine
Top 100 Companies for Employee Training and Development - Training magazine
Job: Sales Management
Job Type: Experienced
Primary Location: MI-Farmington Hills
Other Locations: IN-Indianapolis
Req ID: FAR00301
Company Description:
We're more than insurance agents and claims representatives. We're individuals with hopes, plans and passions. The biggest of which is helping people live smarter, safer lives. Doing so means continuing to re-imagine how we do what we do, the impact we can make on the world, ways we can each succeed in our own careers and actions we can take as a company that are good for all. To do that, we need all kinds of people - including lawyers, accountants, building engineers, project managers, marketing professionals, human resource specialists and so many more.

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