Telcom Network Administrator

Company Name:
Brightwing
o Organizes and coordinates the activities associated with installation, deployment, and upgrade of software, hardware and network facilities.
o Configuration, support and maintenance of the network environment.
o Determine user needs and incorporate them into the design and overall plan for support.
o Responsible for acting on existing trouble
tickets
established in the tracking system.
o Receive complex tickets that help desk and technical support analyst cannot resolve.
o Identifies, researches, and resolves technical problems proactively establishing root cause and mitigation recommendations to prevent further issues.
o Documents, tracks and monitors the problem to ensure timely resolution and within SLA's.
o Familiar with a variety of the IT technologies, concept, practices, and procedures.
o Relies on experience and judgment to plan and accomplish goals.
o Performs a variety of tasks. Works under general supervision; typically reports to a team lead or
supervisor
/
manager
.
Minimum 10 years of experience in Network Operations.
- CISCO CCIE or CCNP&CCDP Certification required
- Experience and expert level in all fields listed below:
- Cisco, Nortel and Juniper equipment configuration, support & management
- WAN / LAN architecture and VOIP network architecture
- DNS, DHCP, QIP, Policy based routing.
- Extensive functional experience with switching, routing, firewall, VPN, wireless, content networking, and network management systems.
- Deployment of network equipment in large
Global Corporate environments of 5000 nodes or more.
- Experience with AXWay Managed File Transfer and Fluke Sniffer systems.
- Ability to use Fluke network diagnostic equipment to evaluate and diagnose potential network related issues.
- Experience with the communication and maintenance of designs, network connections and change management documentation.
- Experience in testing network systems and publishing test results
- Experience supporting and maintain firewalls and other network security systems
- Bachelor's degree or higher
- Excellent communication skills, written and oral
- Experience working with remote teams
- Self-directed with the ability to develop action plans, reports, status, and presentation material

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