Customer Service/Inside Sales Representative Community, Social Services & Nonprofit - Farmington, MI at Geebo

Customer Service/Inside Sales Representative

American Mechanical Insulation Sales, Inc.
American Mechanical Insulation Sales, Inc.
Farmington Hills, MI Farmington Hills, MI Full-time Full-time $34,000 - $36,000 a year $34,000 - $36,000 a year 2 days ago 2 days ago 2 days ago Customer Service/Sales Representative Duties:
Always maintain a positive, empathetic, and professional attitude toward customers.
Respond promptly to customer orders, inquiries, and requests.
Communicate with customers via phone, e-mail, and in-person.
Take and process orders via phone, e-mail, and in-person.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Learn our product line so you can take orders, answer questions, make recommendations, etc.
Help maintain records of customer interactions, transactions, comments, and complaints.
Communicate and coordinate with colleagues in-person and in our other facilities.
Ensure customer satisfaction and provide professional customer support.
Build and/or maintain sustainable relationships and trust with customer accounts through open and interactive communication.
Qualifications:
High school diploma, general education degree, or equivalent.
Be personable with our customers and provide them with a high level of customer satisfaction.
Strong phone contact handling skills and active listening.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers and competent with Microsoft Office.
Experience working with customer support.
To apply, please submit your resume and cover letter detailing your relevant experience and qualifications.
Job Type:
Full-time Pay:
$34,000.
00 - $36,000.
00 per year
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Experience level:
No experience needed Shift:
Day shift Supplemental pay types:
Yearly bonus Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Farmington Hills, MI:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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