Part-Time Customer Service Representative
Farmington Hills, MI Farmington Hills, MI Part-time Part-time $17 an hour $17 an hour 19 hours ago 19 hours ago 19 hours ago Weingartz has a 75-year reputation as an industry leader and great place to work.
We provide a family-oriented environment to build a career and are honored to have many employees that have been with us for 20-plus years.
We are still growing quickly and have stable leadership, top brands, on-the-job training, and an exceptional team.
We are looking to invest in expanding our employment base to continue our growth.
We are an equal-opportunity employer.
Find more information about our company and history at www.
weingartz.
com.
Weingartz is looking for a Part-Time Customer Service Representative at our Farmington Hills location.
Work Schedule This position is part-time, working 20-30 hours per week with additional hours needed during peak season and vacation coverage.
Monday through Friday with flexible hours but must be available to work until 7:
00 PM.
Remote - Friday, Rotating Saturdays from 10:
00 - 4:
00 and on call Sundays for 1 - 3 hours, exceptions may apply.
What to Expect A company that puts a very high value on expertise and customer satisfaction and gives our Representatives the tools and authority to make good decisions for our customers.
Lots of opportunities to grow in the position and paths for advancement as skills grow.
Regular performance reviews and feedback with leadership that wants to help you progress in your career.
Responsibilities Assisting customers to make decisions about new equipment, parts, and service based on their needs and desires.
Interactions occur online, phone, marketplaces, email, text, and chat.
Respond to all requests.
Engaging with customers, providing product knowledge, quotes, closing the sale, scheduling service, delivery and/or pickup.
Following up on quotes and past sales to maximize sales opportunities.
Prospecting new customers through online and social channels.
Engage with customers that have large order volume or commercial customers and seek additional business.
Develop product content & videos to include product reviews, how to operate new equipment, unboxing videos, etc.
Share content and expert advice on social channels and actively engage with followers.
Travel to all stores taking pictures, video, and gathering attributes of used equipment for selling on social channels and website.
Answer inbound calls, emails, text messages for company website, weingartz.
com and infor@weingartz.
com Provide customers with order status, request documentation from customers to avoid fraudulent orders.
Develop relationships and communicate with store locations and drivers to smoothly transition the customer for in-store or delivery needs.
Update master pricing spreadsheets and showroom floor tags.
Review and modify xls.
of google keyword searches based on master pricing spreadsheets.
Work in conjunction with the marketing department in developing content and strategies.
Provide support to other departments, as needed.
Participate in company Marketing events.
Part Time including evenings and weekends.
General Requirements E-commerce and Retail experience (processes, concepts, and best practices) Comfortable on camera and ability to multitask.
Strong customer service skills including email, blog, and social.
Strong sales and prospecting skills with the ability to close the sale.
Personal or professional background experience with Outdoor Power Equipment Proficient in MS Office Suite and Outlook.
Premiere Pro and After Effect knowledge is a plus.
Position:
Part-time Pay Range:
$17/hour Visit our website-www.
weingartz.
com We are an equal opportunity employer and will not unlawfully discriminate on the basis of race, color, sex, national origin, age, religion, marital or veteran status, the presence of a medical condition or handicap, height, weight, arrest record or any other protected status in the hiring, payment, discipline or promotion of employees.
#ind1.
Estimated Salary: $20 to $28 per hour based on qualifications.
We provide a family-oriented environment to build a career and are honored to have many employees that have been with us for 20-plus years.
We are still growing quickly and have stable leadership, top brands, on-the-job training, and an exceptional team.
We are looking to invest in expanding our employment base to continue our growth.
We are an equal-opportunity employer.
Find more information about our company and history at www.
weingartz.
com.
Weingartz is looking for a Part-Time Customer Service Representative at our Farmington Hills location.
Work Schedule This position is part-time, working 20-30 hours per week with additional hours needed during peak season and vacation coverage.
Monday through Friday with flexible hours but must be available to work until 7:
00 PM.
Remote - Friday, Rotating Saturdays from 10:
00 - 4:
00 and on call Sundays for 1 - 3 hours, exceptions may apply.
What to Expect A company that puts a very high value on expertise and customer satisfaction and gives our Representatives the tools and authority to make good decisions for our customers.
Lots of opportunities to grow in the position and paths for advancement as skills grow.
Regular performance reviews and feedback with leadership that wants to help you progress in your career.
Responsibilities Assisting customers to make decisions about new equipment, parts, and service based on their needs and desires.
Interactions occur online, phone, marketplaces, email, text, and chat.
Respond to all requests.
Engaging with customers, providing product knowledge, quotes, closing the sale, scheduling service, delivery and/or pickup.
Following up on quotes and past sales to maximize sales opportunities.
Prospecting new customers through online and social channels.
Engage with customers that have large order volume or commercial customers and seek additional business.
Develop product content & videos to include product reviews, how to operate new equipment, unboxing videos, etc.
Share content and expert advice on social channels and actively engage with followers.
Travel to all stores taking pictures, video, and gathering attributes of used equipment for selling on social channels and website.
Answer inbound calls, emails, text messages for company website, weingartz.
com and infor@weingartz.
com Provide customers with order status, request documentation from customers to avoid fraudulent orders.
Develop relationships and communicate with store locations and drivers to smoothly transition the customer for in-store or delivery needs.
Update master pricing spreadsheets and showroom floor tags.
Review and modify xls.
of google keyword searches based on master pricing spreadsheets.
Work in conjunction with the marketing department in developing content and strategies.
Provide support to other departments, as needed.
Participate in company Marketing events.
Part Time including evenings and weekends.
General Requirements E-commerce and Retail experience (processes, concepts, and best practices) Comfortable on camera and ability to multitask.
Strong customer service skills including email, blog, and social.
Strong sales and prospecting skills with the ability to close the sale.
Personal or professional background experience with Outdoor Power Equipment Proficient in MS Office Suite and Outlook.
Premiere Pro and After Effect knowledge is a plus.
Position:
Part-time Pay Range:
$17/hour Visit our website-www.
weingartz.
com We are an equal opportunity employer and will not unlawfully discriminate on the basis of race, color, sex, national origin, age, religion, marital or veteran status, the presence of a medical condition or handicap, height, weight, arrest record or any other protected status in the hiring, payment, discipline or promotion of employees.
#ind1.
Estimated Salary: $20 to $28 per hour based on qualifications.
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